Refund and Cancellation Policy

Last updated: September 28, 2026

1. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your product/service, you may request a refund within 3 days of your purchase.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request must be made within the specified refund period.
• The product must be unused and in the same condition that you received it. (If applicable)
• You must provide a valid receipt or proof of purchase.

3. Cancellations

You can cancel your subscription or order at any time. Cancellations will take effect at the end of the current billing cycle. No partial refunds will be provided for early cancellations.

4. Processing Refunds

Once your return or cancellation request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

5. Contact Us

If you have any questions regarding refunds or cancellations, please contact us at contact@lumierenexus.com.